Return Policy
We want you and your dog to love every Teddy's Turmeric Tamer product. If something isn't right, we are here to make it right.
30-day satisfaction guarantee
If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of the delivery date. We will do our best to make it easy.
How to start a return
To initiate a return, please contact us within 30 days of receiving your order:
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Email us at TeddysTurmericTamer@gmail.com with your order number and the reason for your return
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We will follow up with return instructions
Eligible items
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Unopened products in original condition are eligible for a full refund
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Opened or partially used products may be eligible for a refund or exchange at our discretion, especially in cases of product concern or dissatisfaction
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Perishable or consumable items (such as treats) may have limited return eligibility
Refunds
Once we receive and review your return, we will process your refund to the original payment method within 5 to 7 business days. You will receive a confirmation email when your refund has been issued.
Damaged or incorrect items
If your order arrives damaged or you receive the wrong item, please contact us right away. We will make it right at no additional cost to you.
Questions?
We are a small, woman-owned business, and we genuinely care about your experience. If anything about your order doesn't feel right, please don't hesitate to reach out. We are happy to help.
